Friday, September 10, 2010

Kicking and Screaming, Part III - Using the System

I have had the opportunity to utilize Social Security's new access to e-folders system, and it works as advertised. Upon going through the login process, I was left at a web page that very closely approximates the "Index" page on the CDs that they send. .TIF was still the format on the online versions, but there was a clear and easy way to download selected files to .PDF format.

One item of interest though... Representatives cannot simply click and download entire files in the .PDF format, they must be selected for download, and then later (in my case about 20 minutes) be "picked up" by clicking on a link that SSA emails. This works fine, but is not instant gratification that one would hope for.

All in all, this is a promising continuance of Social Security's efforts to make the application process accessible, convenient, and beneficial for Claimants.

For more information about Social Security, contact Thomas at Feiler & Associates.

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